Worms in Amul buttermilk ordered online, company responds

Fast-paced lives and a lack of time have made

food delivery apps

a part of our daily lives. It provides much-needed convenience. However, they also come with several challenges, such as late deliveries, incorrect orders, and quality concerns. Recently, an X user named Gajendra Yadav highlighted a serious quality and food safety issue when he discovered live worms in a pack of high-protein

buttermilk

he had ordered online.

A shocking discovery
As per the X post, the user Gajendra Yadav ordered a large carton of Amul protein buttermilk online. Upon receiving the delivery after 10 to 12 days, he found white insects crawling on the carton. Further inspection revealed these insects inside the buttermilk packets themselves. Yadav's posts included photos and videos of the contaminated buttermilk, which sparked widespread outrage online.

This is not the first time Amul has faced such complaints. A few months ago, a similar incident occurred with a family pack of Amul ice cream, which also went viral on social media. These repeated incidents have raised concerns about the quality control measures at Amul, a brand trusted by millions across India.
Foul smell and insect infestation
In his detailed post, Yadav described the unpleasant odour emanating from the buttermilk cartons, indicating a serious lapse in product safety. Following his complaint, Yadav received a call from the Amul Kanpur team, who apologised and assured him of a refund.

Public outrage
Yadav's post has garnered significant attention, with numerous users expressing their anger and disappointment. One user commented on the risks of ordering online, pointing out that companies often send out old stock. Another user criticised the persistent quality issues with Amul products and the delivery delays.

The incident has prompted a broader discussion on social media about food safety and the responsibility of major brands to ensure the quality of their products. As consumer trust wavers, Amul will need to address these issues promptly to restore its reputation.

What are the benefits of buttermilk?
Well, for starters, buttermilk is a nutritious and refreshing beverage that’s rich in probiotics, and aids digestion and promotes gut health. It is a good source of calcium, essential for strong bones and teeth. Buttermilk also contains vitamins and minerals, such as vitamin B12, riboflavin, and potassium, which support overall health. Its low-fat content makes it a healthy alternative to whole milk, aiding in weight management.