Qantas has been slammed aft unit connected the tarmac were caught leaving a favored crate and suitcases successful the pouring rainfall for arsenic agelong arsenic 30 minutes.
A stunned rider photographed the 'unacceptable act' unfold astatine Sydney Airport past Friday.
Sydney was deed by a dense downpour astatine the clip with parts of NSW signaling a month's worthy of rainfall wrong a azygous day.
'Unfortunately the upwind was unavoidable, but this luggage was near retired successful the open successful Sydney for 30 mins and the animals for 15 minutes — 1 facing the rain,' the outraged rider wrote connected Facebook.
Suitcases and a favored crate were seen near connected trolleys connected the tarmac adjacent to a Qantas aircraft
She shared a startling photograph of the unbelievable act.
Suitcases and a favored crate were seen near connected trolleys connected the tarmac adjacent to a Qantas aircraft.
No hose workers were disposable indicating the favored had been near unattended.
Social media users were near outraged astatine the sight, accusing Qantas of neglect.
'[I was on] connected aforesaid flight, my luggage came location wet. Thinking a screen successful these conditions would beryllium nice,' they wrote.
'Those mediocre fur babies,' different wrote.
'I'd study this if I saw it aft flying my small dude to and from New Zealand. Should person brought this to the attraction of crushed unit ASAP.'
A 3rd added: 'I'm unimpressed by the luggage but those favored carriers retired determination is perfectly unacceptable. I'd beryllium fuming if my lad was stuck connected the tarmac successful a cage successful torrential rain, making an already stressful concern adjacent worse'.
A Qantas spokeswoman told Yahoo they are investigating the incidental and that the airline 'takes the information and payment of pets travelling with america precise seriously'.
A Qantas spokeswoman said 'takes the information and payment of pets travelling with america precise seriously' (stock image)
'In upwind conditions specified arsenic past Friday, we person a argumentation of keeping pets undercover until the precise past infinitesimal that they request to permission the terminal to beryllium loaded into the aircraft,' she said.
Qantas' website reads: 'We cognize you attraction astir your pet's information and comfortableness erstwhile flying conscionable arsenic overmuch arsenic we do.'
Last year, Qantas was slammed by exemplary Tayla Broad, woman of Richmond defender Nathan Broad erstwhile her French bulldog Charlie was not connected his scheduled formation to Perth. Qantas apologised for the delay.
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