Weekend Briefing: More retailers are offering returnless refunds

Last week, as the post-Black Friday hangover set in, Glossy looked back at some of the trends that dominated the holiday shopping week, including how retailers tackled the issue of returns. Elsewhere, Matthew Williams announced his departure from Givenchy and Italian biomaterials company Biofluff raised new funding. Don’t forget to subscribe to the Glossy Podcast for interviews with fashion industry leaders and Week in Review episodes, and the Glossy Beauty Podcast for interviews from the beauty industry. –Danny Parisi, sr. fashion reporter

This Black Friday, more retailers told customers to keep their unwanted items

As the Black Friday and Cyber Monday shopping frenzy wound down, Glossy covered several topics related to holiday shopping. E-commerce saw accelerated growth, with average discounts twice as steep online compared to in-store.

But with a rise in online shopping often comes an increase in returns. Exact data on the rate of returns this holiday season has not been reported, but retailers are prepared for that number to be high. Reuters reported last week that 59% of retailers are offering some level of a “keep it” return policy. That’s compared to just 26% that did the same last year.

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