Ulta Beauty Strategies: Inside Ulta’s 44-million-member loyalty program

21 hours ago 2

Introducing Ulta Beauty Strategies, Glossy’s new monthly series breaking down the latest strategies of the retailer and its most popular brands.

Ulta Beauty’s industry-leading rewards program helps the retailer reach several of its goals, including directly communicating with consumers, collecting data and driving repeat purchases. It’s also the company’s largest revenue driver. 

“Ninety-five percent of every dollar that comes through the company is coming from [Ulta Beauty Rewards] members,” Kelly Mahoney, Ulta Beauty interim CMO and svp of customer and growth marketing, told Glossy. “Our vision is you come into the program and realize value quickly, and then you’re hooked because you love the perks and the benefits.”

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