Research Briefing: Macy’s and Zara lose customers to competitors at different price points

12 hours ago 2

In this edition of the Glossy+ Research Briefing, we analyze this week’s third-quarter earnings results from Macy’s and Zara, along with what the retailers are saying caused their weak performances.

Macy’s and Zara struggle with different pricing obstacles

After a two-week delay in reporting its third-quarter results because a rogue employee made false accounting entries that hid up to $154 million, Macy’s Inc. reported a net sales decline of 2.4% compared to the same time period last year. The overall decline came despite a 3.3% increase in net sales from luxury beauty store Bluemercury, which Macy’s acquired in 2015.

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