Online trading platform Groww faces outage, here’s what the company said

10 months ago 14

Online trading platform

Groww faced

technical glitch

on Tuesday (January 23). Many users of the financial services platform complained that they were not able to

into their accounts and also failed to carry out trades.
The

Groww

users took to X (formerly known as Twitter) to highlight the issue. The users revealed that they incurred losses and also demanded compensation from the company.

The users complained that both the website and app of the online trading platform is now working.
Here's what the users posted on X

What the company said
The company has acknowledged the issue and also posted about the same on X. Groww’s X account posted that they are working on resolving the technical glitch faced by its users. The company also assured the users that it will back to normal operations shortly.
“Hello! We apologize for the inconvenience. Our team is addressing a technical issue and working to resolve it promptly. Your patience is highly appreciated, and we'll be back to normal operations shortly. Thank you for your understanding. Team Groww," posted the company on X.

Article From: timesofindia.indiatimes.com

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